How Colombia’s New Labor Reforms Will Shape the Future of Call Centers
Colombia's government has recently introduced new labor reforms aimed at improving employee rights and working conditions across various industries, including the call center sector. These reforms, while beneficial for workers, could bring new challenges to outsourcing providers by increasing operational costs. However, businesses that prioritize employee well-being, such as Outsourcing to Colombia, are well-positioned to thrive under the new regulations by maintaining a positive and compliant work environment.
Read article